Policies and Etiquette

Arrival time

Please arrive on time and no more than 5 minutes early to not disrupt the client before you. If it is your first time at the Studio extra time has been allotted for consultation therefore there is no need to come early to fill out forms etc. Crystal Esthetics Studio is private Studio by appointment only and a one on one experience. I do not have a waiting room.

Late Arrival

If you are running late please call 613-662-7175 *note if you are late for your appointment I will have to shorten the service to stay on schedule so that my next client is not delayed. Full price will be applied.

Cancellation Policy

If you are unable to make it to your appointment please give 48 hours notice. This time is reserved specifically for you and I appreciate the notice so I can accommodate other clients. I often have a waiting list but with short notice can not fill the appointment time.

It is important to me to that I schedule the correct amount of time for your appointment and that I am available for your services. I ask that you respectfully give 48 hours notice should you need to cancel or reschedule your appointment. This time slot is reserved for you only and without proper notice I can not offer that time slot to another client. Cancellations with 48 hours notice will not be charged. Cancellations with less than 48 hours notice will result in a 25% charge of appointments booked. Cancellations with less than 24 hours notice will result in a 50% charge of appointments booked.

Last Minute Cancellations

No Shows or forgotten appointments will be charged 100% of appointments booked. If you don't show up and don't call to cancel your appointment you will be required to pay the full amount of missed appointments and also give a 50% deposit when rescheduling future appointments.

Location and Parking

Crystal Esthetics Studio is Located at 117 Kingslea Crescent in a private in home Studio. Please park in the driveway to avoid parking tickets. There is always plenty or room in the driveway. Please use the front door.